News, guides & tech tips

Video

When AI creates more work instead of less

When AI tools don’t connect, staff end up copying data between apps and checking outputs. This short video explains “human middleware” and how to fix it.

30 Sep 2026 Guide

Windows 11: You’ve made the switch, now make the most of it

You’ve made the smart move and upgraded to Windows 11. Good decision. And maybe now you’re wondering… what’s changed?
Where do I find things?
And how can my tea

27 Oct 2025 Newsletter

Technology Insider newsletter archive

All 36 issues of our monthly newsletter of tech news, tips and security advice, from August 2021 to October 2025.

27 Oct 2025 Article

Outlook will flag your most important emails

How much time do you waste sorting through emails every day, trying to figure out what really needs your attention?

27 Oct 2025 Guide

Microsoft Teams How to get the most from it

Microsoft Teams has become an essential tool for many organisations, but using it effectively takes more than simply scheduling the occasional video call. With

26 Sep 2025 Article

Still using Windows 10?

Running an unsupported system leaves your business exposed to cyber threats and could lead to costly disruption.

26 Sep 2025 Article

Can tech cure your team’s “data dread”?

We’re swimming in data these days. But for many businesses, it’s not helping. It’s overwhelming. Your team shares a report packed with numbers and charts… but i

26 Sep 2025 Article

Microsoft is testing new formatting features for Notepad

When was the last time you opened Notepad and thought, “I wish I could make this text bold or add a heading”?

4 Sep 2025 Article

Beware: Is that Microsoft… or a phishing attempt?

Cyber criminals love using trusted brands to trick people. And right now, Microsoft is the most impersonated company in the world when it comes to phishing scam

15 Aug 2025 Guide

Why Your Business Needs a Password Manager

If your business is still relying on spreadsheets, sticky notes or people’s memories to manage passwords, you’re putting EVERYTHING at risk.

15 Aug 2025 Video

Windows 11 will warn you if someone’s snooping

Onlooker Detection in Windows 11 can warn you when someone is looking at your screen. Find out how it works and what hardware your laptop needs.

15 Aug 2025 Guide

The Clock’s Ticking for Windows 10, are you ready?

If your business is still running on Windows 10, time is running out. On 14th October 2025, Microsoft will officially end free support for Windows 10. This mean

18 Jul 2025 Article

The Best Protection Against Ransomware

Imagine turning up to work tomorrow and discovering all your files are gone—not deleted, but locked away, encrypted, and held hostage by cybercriminals demandin

5 Jul 2025 Guide

How a strategic IT advisor pays for themselves

For the owners of many small and medium sized businesses, IT can feel like a necessary evil. It’s the stuff you call someone about when it breaks. The Wi-Fi goe

4 Jul 2025 Article

Your Next Assistant Might Do More Than Just Answer Questions

Microsoft has just announced a significant upgrade to Copilot Studio, its platform for building custom AI assistants. This development is particularly important

4 Jul 2025 Article

How much could fraud really be costing your business?

Fraud is on the rise, and smaller businesses are just as much at risk—if not more. Without the same resources, training, or protective systems in place, they of

13 Jun 2025 Article

Does your business spend more on cloud storage than you realise?

If your business uses cloud storage — storing files and data online instead of on local machines — there’s a good chance you’re spending more than necessary. Bu

11 Jun 2025 Video

Searching in Windows 11 is about to get easier

Natural language search in Windows 11 lets you find files by describing them in everyday words. See how it works and why it needs a Copilot+ PC.

11 Jun 2025 Article

☁️ Are cloud security fears holding your business back?

The cloud has transformed how we work—offering flexibility, AI integration, and cost-saving benefits. But for many businesses, security concerns are slowing dow

30 May 2025 Video

Are your employees your security’s weakest link?

Without cyber security awareness, great employees can open the door to cyber criminals. See how to make your team your strongest defence.

14 Mar 2025 Article

Outdated backup systems could leave your business vulnerable

However, not all backup systems are equal. Recent research reveals that many businesses use outdated technology, exposing them to risks despite perceived protec

13 Mar 2025 Guide

Bring Your Own Device (BYOD): Dos and Don’ts for Your Business

Employees love using their own devices for work, and businesses save on tech costs. A win-win, right? Not necessarily. While BYOD can improve productivity and f

13 Mar 2025 Article

What’s your business’s stance on the Return to Office?

Some businesses are eager to reintroduce everyone to the office, while others are committed to maintaining flexibility. If you’re contemplating the best course

12 Mar 2025 Video

How to Outsmart the Blue Screen of Death

Blue Screen of Death crashes disrupt work and cost money, yet around half are avoidable. Find out how to reduce the risk of BSODs in your business.

13 Sep 2024 Guide

Windows 10 is reaching end of life: Your options

As business owners and managers, we often face unexpected changes less frequently than our staff because we are the ones deciding when and how changes occur. Th

9 Aug 2024 Video

Understanding and Protecting Your Business from Cyber Extortion

Cyber extortion uses ransomware and data theft to force businesses to pay. Find out how it works and why small businesses are more likely to be targeted.

9 Aug 2024 Video

Customise Your Teams Notifications, A Small Change with Big Benefits

Microsoft Teams lets you customise notification sounds. Find out how this small change can help you prioritise alerts and minimise distractions.

26 Jul 2024 Guide

The CrowdStrike outage explained for Leicestershire

Download our free guide which summarises everything you need to know about the recent CrowdStrike outage.

24 Jul 2024 Guide

Essential Guide to Data Backup

The critical importance of data backup and testing for business continuity. It begins by illustrating a common yet nightmarish scenario where a business loses a

16 Jul 2024 Video

Microsoft’s Next Windows 11 Update Seamless Integration with Android

A Windows 11 update is designed to let you open files from your Android phone in File Explorer, so there’s no need to email documents to yourself.

15 Jul 2024 Video

Team Copilot Enhance Your Team’s Collaboration

Team Copilot is Microsoft’s AI assistant for groups rather than individuals. Find out how it is designed to improve the way your team collaborates.

18 Jun 2024 Video

Strengthen Your Business with Proactive Cyber Investments

Nearly half of small and medium-sized businesses still lack adequate cyber security. See the fundamental steps that can help protect yours.

7 Jun 2024 Guide

5 steps to help recover from a cyber attack

By reading this, chances are you already know the importance of having solid cyber security measures in place. Hopefully you’ve got protections such as firewall

1 Jun 2024 Video

Unlock Data Security with the Power of Your Fingerprint

Find out what biometrics such as fingerprints are, why many people still rely on passwords, and why biometrics can be a more secure alternative.

31 May 2024 Video

Say goodbye to video call pop ups

Avoid embarrassing pop-ups during video calls. Find out about the Teams feature Microsoft was reported to be developing to hide apps completely.

23 May 2024 Video

Struggling with Password Overload? Here’s the Solution

Around one in four people struggle with password overload. Find out why weak and reused passwords put your business at risk, and what to do about it.

15 May 2024 Guide

The Achilles Heel of Cybersecurity, Why 90% of Attacks Start with Email

Picture this: It’s a typical morning in the office, and you’re casually going through your emails while sipping your coffee. Suddenly, an urgent message from yo

1 May 2024 Video

Defending Your Business By Battling Malware Attacks

Malware is a growing threat to small and medium-sized businesses. Learn what malicious software is and why defending against it matters more than ever.

19 Apr 2024 Video

Is this the most dangerous phishing scam yet

SubdoMailing emails appear to come from companies you trust but are designed to trick you. Find out what this phishing scam is and why it’s so dangerous.

5 Apr 2024 Guide

Why you’re better in a contract with your IT company

Is your IT a ticking time bomb, waiting to cause a breakdown that cripples your business? This post explores why a contracted IT support service is the smoothe

1 Apr 2024 Video

Cyber attacks: Stronger, faster and more sophisticated

Cyber attacks are getting faster and more sophisticated. See what shrinking breakout times mean for your business and why a quick response matters.

22 Mar 2024 Video

Tech Update Microsoft, The little things that make a big difference

A Windows 11 update moved Copilot, Microsoft’s AI assistant, into the system tray on the taskbar. See why it’s worth exploring before you remove it.

15 Mar 2024 Video

Navigating Phishing Scams in the Digital Age

Phishing emails pose as people and businesses you trust. Find out which scams were most common and how staying informed helps keep your business safe.

8 Mar 2024 Guide

Secure your data under lock and key

Data is the lifeblood of your business. In today’s digital landscape, data is not just an asset; it’s the backbone of your business. As such, securing your data

1 Mar 2024 Video

Which ransomware payment option is best?

Some ransomware gangs offer victims buy now, pay later style payment options. Find out why none of them is a good choice for your business.

27 Feb 2024 Video

Don’t think your business is a target? Think again cybercriminals

Cyber criminals target businesses of all sizes, often using botnets of hijacked devices. Find out what botnets are and why your business may be at risk.

14 Feb 2024 Guide

Steering Ahead of Storms, Mastering Proactive System Monitoring for Your Business

As the captain steering your enterprise, you’re backed by an exceptional team, ready to tackle any challenge that comes your way.

9 Feb 2024 Article

Microsoft Continues Innovating with Edge’s Latest Feature

In the world of web browsers, Microsoft Edge is stepping up its game. The latest update is a game-changer, especially for those who rely heavily on internet res

2 Feb 2024 Article

Microsoft’s imminent release of the “Moment 5” update for Windows 11

The Moment 5 update itself is expected to bring a set of noteworthy changes. While specific details of these changes haven’t been extensively publicized, they a

26 Jan 2024 Article

Microsoft wants you to pay for updates

Microsoft’s recent announcement marks a significant shift in its business model for Windows 10. Starting October 14, 2025, the tech giant will discontinue free

19 Jan 2024 Article

Are you ready for next-gen email security? (YES!)

The effectiveness of RETVec primarily hinges on two key aspects: perplexity and burstiness. Perplexity refers to the complexity and sophistication of spam email

12 Jan 2024 Article

An AI charged blast from the past

Let’s take a nostalgic trip back to the days of Microsoft Paint. Yes, the classic app where many of us crafted our first digital art. But guess what? There’s a

5 Jan 2024 Business

January 2024 – Why outsourced IT always beats “do it yourself”

Once upon a time, in the land of start-ups and small businesses, there lived a valiant business owner named Dave. Dave was a go-getter, a true DIY enthusiast, a

29 Dec 2023 Article

Put these 7 things in your 2024 IT strategy

As we step into 2024, it’s an ideal time to focus on creating or refining a comprehensive IT strategy for your business.

29 Dec 2023 Article

Unwrap the gift of knowledge: 5 free AI courses by Microsoft

Happy Holidays! It’s the perfect time to unwind and enjoy a break, but why not elevate your vacation by preparing for the AI revolution in 2024?

22 Dec 2023 Article

New! A better way to find Chrome extensions

If you use Google Chrome, you’ll love this. Google has just rolled out a game-changing update that’s going to make your browser more powerful than ever.

15 Dec 2023 Article

Are Excessive Emails Exacerbating Your Team’s App Overload?

Ever had one of those days where you feel like your inbox is staging a coup against your productivity?

8 Dec 2023 Security

Protect your business from these cyber security threats in 2024

Have you ever lived in a small community where crime rates are so low that people genuinely feel comfortable leaving their front doors unlocked?

1 Dec 2023 Article

Discover Copilot, Your New AI Assistant from Microsoft

Have you ever wished for a personal assistant that’s always on call, capable of answering any query and adjusting settings on your devices with ease? Microsoft’

1 Dec 2023 Article

SHOCK STAT: A third of business owners don’t trust their staff

Are your employees trustworthy with confidential data? The reality may surprise you: a staggering one-third of leaders in small and medium businesses don’t thin

23 Nov 2023 Article

It’s time to say goodbye to traditional passwords

Google has now set Passkeys as the standard login method for all its personal accounts, heralding a new chapter in online security.

16 Nov 2023 Article

Are you using the all-new Teams yet?

This pumped-up version of Teams uses some tech which allows it to share resources with your browser. That reduces how much memory and disk space it needs.

10 Nov 2023 Security

Don’t forget home office security

If you could bundle an office worker from the year 2003 into a time machine and bring them to the present day, they wouldn’t believe how different things are.

3 Nov 2023 Article

That long password isn’t keeping you better protected

Ever wondered about the strength of your passwords? Do you think having a longer password equates to better security? It’s high time we dive into a critical dis

27 Oct 2023 Article

Get ready for another game-changer from Microsoft Teams

Picture an AI-enhanced experience that streamlines your business communication and improves overall productivity to unprecedented levels.

19 Oct 2023 Article

Are you ready for Windows 11 to get even better

And that’s not all. A new ‘Quick Redact’ function, lets you hide sensitive information right in the screenshot. Gone are the days of awkwardly scribbling over c

13 Oct 2023 Article

That phishing site? Gone in 600 seconds

Wouldn’t it be great if we could spot these threats before they vanish into thin air and pop-up elsewhere? Well, Google Chrome has a trick up its sleeve to help

6 Oct 2023 AI

AI: Where could it take your business, now and in the future?

Picture this: Centuries ago, you’re leading a life rooted in arduous manual work, tilling the fields just to get by. Suddenly, a modern, automated 2023 combine

29 Sep 2023 Article

The end of an era: Goodbye WordPad

Let’s be honest though… how many times have you accidentally opened a document in WordPad when you were aiming for Notepad?

28 Sep 2023 Article

Tempted to test new features before everyone else? DON’T BE!

Now, don’t get us wrong, we love innovation as much as the next team of tech enthusiasts. But whilst beta versions have a certain allure, they haven’t gone thro

14 Sep 2023 Article

The “file too large to send” problem is over

Frustrating, isn’t it? When you’re in the midst of an urgent email, attaching an important file, only to encounter the dreaded “file too large” notification.

7 Sep 2023 Productivity

10 productivity apps in MicroSoft 365

Think of Microsoft 365 as your digital closet. It’s filled with tools you’ve invested in, but might not have explored yet.

1 Sep 2023 Article

Is that Microsoft email actually a phishing attack?

You’re no stranger to the endless threats lurking in your email inbox. But have you ever considered that an email which seems to be from Microsoft could end up

24 Aug 2023 Article

Google Calendar has a great update for hybrid workers

They’ve just added a little feature to Google Calendar that could make your life a whole lot easier – especially if you’re a hybrid worker.

17 Aug 2023 Article

3 ways AI makes almost any business task easier

Some businesses are already using AI tools, mainly for customer service and content creation. That’s like buying a Ferrari just to drive to the supermarket. The

10 Aug 2023 Article

The Ultimate Business Browser

Prepare to be impressed as Microsoft unveils yet another exciting development! This time, they have tailored a brand new browser specifically for businesses, ca

1 Aug 2023 Guide

Guide: The Metaverse explained and how it could affect your business

As a business owner, it’s important that you know what the Metaverse is, how it works, and why it matters. So, let’s dive in.

1 Aug 2023 Article

Scary stat: 87% of businesses hit by this in the last year

According to a recent report, almost two-thirds of small and medium-sized businesses (SMBs) suffered at least one cyber attack over the past year.

24 Jul 2023 Article

This is the latest trend in phishing attacks

In a new twist on phishing campaigns, cyber criminals are luring victims to click on images rather than downloading malicious files or clicking suspicious links

14 Jul 2023 Article

Privacy Alert: Change this setting in Edge, now

Don’t be mistaken, we love Microsoft Edge (and think you will too), but lately, something has come to our attention that we wanted to share.

11 Jul 2023 Article

Microsoft Edge’s Security Boost

As the digital landscape continues to evolve, the importance of online security cannot be overstated. Microsoft Edge, the flagship web browser from Microsoft, h

1 Jul 2023 Security

The Human Factor: Mitigating Your Greatest Cybersecurity Risk

In the realm of cybersecurity, small and medium-sized businesses often find themselves at the forefront of various cyber attacks. Within this landscape, human e

1 Jul 2023 Business

Back up your data, One day it could save your business

It’s Friday evening, you’ve shut up the office and you’re all done for the weekend. Time to head home.

1 Jun 2023 Article

Full Guide – “Wouldn’t it be great if…” How to start planning a big IT project

That system that revolutionised your office when it was first installed, now feels like it’s fighting you at every turn.

1 May 2023 Article

Full Guide – All businesses should adopt MFA Now…

If you haven’t upgraded your security, you could be making life far too easy for an intruder…

1 Apr 2023 Article

Learn to talk tech with our IT Jargon Buster

Our A-Z of some of the terms you might hear when talking with an IT expert

1 Mar 2023 Video

The 3 most important areas to discuss with your technology partner

Getting the most from your technology partner starts with the right conversations. Our short video covers the three most important areas to discuss.

1 Mar 2023 Article

Getting to grips with email security

Because the cost of a cyber attack can’t just be measured in financial terms. It comes with a loss of productivity and loss of customer trust.

1 Feb 2023 Article

Need-to-know guide to cloud security

The growth of cloud computing has completely changed how we work.

1 Jan 2023 Article

The next 10 years, 8 tech trends you need to be ready for

But, just for today, instead of looking at your forecasts for the next 12 months, we’d like you to think about what’s coming up over the next decade – especiall

1 Dec 2022 Article

How to get faster Wi-Fi in your office and for remote workers

Let’s list the basic essentials for life: Air, water, food and fast Wi-Fi.

1 Nov 2022 Article

Password managers for your business – Guide

Everyone knows deep down they should try harder with their passwords. But everything about them seems difficult…

1 Oct 2022 Article

The business owner’s COMPLETE GUIDE to phishing

Everything you need to know to keep your team and data safe.

1 Sep 2022 Article

How to get the perfect video call setup!

Have you noticed how hybrid and remote workers fall into one of two categories?

1 Aug 2022 Video

How to stop Teams opening when you startup Windows 11

Stop Microsoft Teams opening automatically every time you start your Windows 11 computer. This short video shows you how to change it.

1 Jul 2022 Article

An overview of EOS

Want to feel more confident in your business decisions? When you run a business you need to make a lot of decisions every day.

1 Jul 2022 Video

Microsoft’s taking a responsible leadership position on AI

Why Microsoft chose to retire and rework AI software that fell short of its new standards, and how future AI could help empower your business.

30 Jun 2022 Video

Windows 11 will help you work with zero distractions

A major Windows 11 update makes Do Not Disturb mean exactly that. Watch our short video to see how it can help you work with zero distractions.

1 Jun 2022 Article

The business owner’s briefing: Reduce the burden on your brain

Reduce the burden on your brain! Focus more, be interrupted less… and get stuff done

1 Jun 2022 Video

Microsoft Teams here we show you three clever tricks

Get more out of Microsoft Teams with three clever tricks you might not have seen before, shared in a short video from the team at Millennium.

2 May 2022 Article

What could digital IT transformation do for your business?

You’ll also want to improve the experience for your customers.

2 May 2022 Article

Your essential cloud migration strategy checklist

Everyone’s heard of the cloud. But do you know what it is? It’s likely you already use it in your personal life, perhaps to store digital photos and documents,

1 Apr 2022 Video

Want to be even more productive? Try Microsoft Lists

Microsoft Lists brings your tasks and appointments into one place, so you can see at a glance what’s left to do and share lists with colleagues.

1 Apr 2022 Article

The 7 KPIs for ROI from IT

How to ensure your business’s spend on IT is an investment, and never an expense

1 Mar 2022 Video

How to protect your webcam from spies

Hackers use clever tools to try to spy on people through their webcams. See free and easy ways to protect yourself and your staff in our short video.

1 Mar 2022 Article

How to keep your business’s data ultra-safe during the Work From

How to keep your business’s data ultra-safe during the Work From Home revolution

1 Feb 2022 Video

When something’s wrong you want a responsive IT Helpdesk

When something goes wrong you want a responsive IT helpdesk. Learn the two tests to apply before you choose a new IT support provider.

1 Feb 2022 Article

Your technology strategy for 2022

How are we here in 2022 already? 2021 went very fast…

1 Jan 2022 Video

Do you think your team would spot a phishing email?

Phishing emails rely on one of your people clicking a link. Learn how the scam works and an easy way to check whether your team would spot one.

1 Jan 2022 Video

How to accurately predict annual hardware expenses

When you’re pulling together next year’s budgets, these five key questions help you accurately predict your business’s hardware costs.

1 Dec 2021 Article

HERE’S A CRAZY QUESTION:

Are you paying your IT support partner enough?

1 Dec 2021 Article

Windows 11 – The wait is over

All the benefits of using the very latest version of Windows in your business

1 Nov 2021 Video

How to stop programs from loading at startup

If Windows takes ages to start, too much software may be launching automatically. See how to manage which programs load at startup on your PCs.

1 Nov 2021 Article

Sooner or later your business WILL be attacked

Read our new guide now. We’ll answer all your questions about ransomware. Plus you’ll discover five steps to improve your business’s ransomware resilience.

1 Oct 2021 Video

How to turn off the built-in password manager in Chrome

We recommend using an external password manager. Find out why you should disable the one built into Chrome, and how to switch it off.

1 Oct 2021 Article

Behind the hack: This is how easily your business can be hacked

What you’re about to see is rarely captured on video…

13 Sep 2021 Article

Improve profits with your IT partner’s

Not only can you prevent your business from grinding to a halt, but you can also save a lot of money.

1 Sep 2021 Video

What is multi-factor authentication?

Multi-factor authentication is a simple security measure that offers a high level of protection. Find out what it is, how it works and why to use it.

1 Sep 2021 Article

10 apps you didn’t know you had in Microsoft 365

Boost productivity, save time, and improve customer experience

2 Aug 2021 Video

Plan ahead now if you need new hardware later this year

Recorded during a global chip shortage, this short video explains why it pays to plan ahead and order early if you need new hardware.

2 Aug 2021 Article

The biggest security threat to your business is on your payroll

Someone working for you right now is also working alongside some of the world’s most successful cyber criminals.

19 Jul 2021 Video

So you’ve tapped a bad link on your phone

If you’ve tapped a bad link on your phone, don’t panic, but do take action. Our short video explains the two things you need to be aware of.

15 Jul 2021 Article

These are the threats to worry about

Malware is much more than just viruses. Which is why you need a greater spread of defence than just antivirus software.

16 Jun 2021 Video

OneDrive saves the day as your portable scanner

Turn your phone or tablet into a handheld scanner with the Microsoft 365 OneDrive app, a handy workaround when you are working away from the office.

15 Jun 2021 Article

Your office is on fire!

It’s the phone call no business owner or manager ever wants to receive.

25 May 2021 Video

The data security equivalent of leaving your windows open

You wouldn’t leave your windows open at home. Our short video shares four key ways to give your business’s data the same level of protection.

20 May 2021 Video

How to spot a ransomware attack before proper damage is done

Ransomware locks up your business data and demands a ransom to undo the damage. Find out how to spot an attack before proper damage is done.

1 Apr 2021 Article

Cyber-crime: Your business’s 5 step plan to prepare and protect

Believe it or not, your devices and software aren’t the weakest link in your defence. Your people are.

1 Apr 2021 Article

Repair or replace?

So this year it’s tempting to try to save money and stretch budgets. Especially when it comes to your IT. And one of the areas you may be avoiding is the cost o

31 Mar 2021 Video

Which of these phishing scams have you heard of?

You’ve heard of phishing, but what about vishing, smishing and whaling? Our short video covers these scams so your team knows what to look out for.

8 Mar 2021 Article

The Top 5 Questions

You could ask us, that we’d love to say ‘YES’ to

8 Feb 2021 Video

Why your new PC is slowed down by bloatware

A new PC can arrive full of software you didn’t want or need. Find out why this bloatware slows your computer down and what you can do about it.

8 Feb 2021 Video

Reach for big goals this year with Microsoft Planner

Microsoft Planner is a useful project planning tool you can find within Teams. Get the lowdown on how to use it to help you reach big goals.

8 Jan 2021 Video

4 ways to make video calls better in 2021

Four ways to make your video calls better, so your business comes across at its best whenever you meet clients and colleagues online.

1 Dec 2020 Article

Preparing to go back to your workplace

At the moment it feels like we’re all living in limbo, doesn’t it?

24 May 2020 Article

BYOD

Did you know that allowing staff to access company data on their own devices called BYOD

24 Apr 2020 Article

Your urgent Coronavirus checklist

To ensure your team can work as normally as possible from home

1 Mar 2020