Telecoms
AI phone agents that never miss a call
AI-powered agents answer calls, handle routine enquiries and route callers to the right person — around the clock, so no call goes unanswered.
Free 30-minute consultation
What they do
Natural, helpful call handling that works alongside your team — day and night.
Callers talk to the agent just as they would to a receptionist. It understands what they need, answers what it can, and passes everything else to the right person.
Book a free consultation- Answer & greet callers 24/7
- Handle routine questions automatically
- Route calls to the right person
- Capture messages & caller details
- Hand over to a person whenever needed
- Free your team for the calls that matter
How businesses use them
Start with one job and add more once you're happy.
Example
Out of hours
Instead of voicemail, callers get a helpful answer. The agent takes their details and the reason for the call, and your team has a summary waiting in the morning.
Example
Busy periods
When everyone's already on a call, the agent picks up, deals with the simple questions and takes a message for the rest.
Example
Instead of a phone menu
No more “press 1 for sales”. Callers just say what they need and are put through to the right person or team.
How it works
Most agents can be set up and tested within a few weeks.
Step 1
Free consultation
A 30-minute call about who calls you, when, and why — and which calls an agent should handle.
Step 2
Script and knowledge
We agree what the agent says, the questions it answers, and when it should pass a call to a person.
Step 3
Test
You and your team ring it, try to catch it out, and we tune it until it sounds right.
Step 4
Go live
We switch it on — often for out-of-hours calls first — and review the call summaries with you as it settles in.
Questions
AI phone agent questions
Can't see your question? Book a free consultation or call us on 01572 770077.
Further reading:
3 ways AI makes almost any business task easier
Will callers know they're talking to AI?
We recommend the agent says so at the start of the call. Callers are generally happy, as long as they get a quick answer or reach the right person.
Do we need a new phone system?
Not necessarily. Agents work with our hosted phone systems, and we'll check how one could fit with what you have now.
What happens when it can't help?
It passes the call to a person, or takes a message with the caller's details, so nobody is left stuck.
Can it just cover out-of-hours calls?
Yes. Many businesses start there, then use it at busy times once they're happy with how it handles calls.
Can we keep our phone numbers?
Yes. The agent answers on your existing business numbers.
How much does it cost?
Every project starts with a free 30-minute consultation. After that our rate is £900 a day or £500 a half day, plus VAT. We agree the first piece of work up front, as a fixed price or a set number of days, and often quote a fixed price for the whole job. If something material changes, we'll raise it straight away and agree any extra cost before doing the work.
Get started
Never miss a call again
Book a free 30-minute Teams call and we'll talk through how an AI phone agent could handle your calls. No pressure, no obligation.