IT Services

IT support contracts

Relax and enjoy peace of mind knowing you are covered, managed and protected. A fixed monthly price covers remote support, on-site help and consultancy — with guaranteed response times when it matters most.

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Our managed services

Comprehensive support, one predictable monthly cost

Our support contracts are designed for businesses where reliable IT is operationally critical — and who want priority support with guaranteed response times rather than waiting in a queue.

We proactively monitor and maintain your systems, fix issues fast, and keep everything documented — so problems are caught early and your team is never left stuck.

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  • Guaranteed response within 2–8 working hours
  • Up to 8-hour resolution for work-stopping issues
  • Server & PC monitoring (Windows & Mac)
  • Endpoint security monitoring
  • Unlimited on-site troubleshooting
  • Quarterly system health reviews
  • Monthly health reporting
  • 24/7 UK help desk
  • Discounted installation & consultancy rates

Support plans

Simple, per-user monthly pricing

Choose the level of cover that suits your business — and we'll tailor it to your exact setup.

Most popular

Platinum

£48/ user / month

  • PC & server remote monitoring
  • Ticketing portal access
  • User onboarding & offboarding
  • Unlimited support tickets
  • 24/7 availability
  • Hardware installation
  • Project consultancy
  • Managed security software
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Enhanced cover

Platinum Plus

£72/ user / month

  • Everything in Platinum
  • Priority response times
  • Enhanced monitoring & security
  • Additional consultancy time included
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Prices shown are a guide — we'll confirm a quote tailored to your business.

Next step

Ready for IT you don't have to worry about?

Tell us about your setup and we'll recommend the right level of cover — honestly, and without the jargon.

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