Hosted phone systems

Here at Millennium we offer a flexible and cost effective hosted phone solution, powered by a world leading communications platform. An effective and trusted alternative to a traditional personal business exchange phone system. Our hosted PBX will allow you to create advanced call-routing patterns and enable the full feature set of a traditional PBX at the click of a button on an easy to use, intuitive customer facing web-portal.

Efficiency
Features can be added to the platform and settings can be changed instantly, negating the requirement of onsite callouts for technical staff as with a traditional PBX.

Scalability
The platform is flexible and responsive, whether you require 1 phone or 1000. Advanced call routing across multiple locations can be achieved in a matter of minutes and costs and features tailored to your requirements.

Security
​TLS and SRTP encryption ensure your calls are secure and cannot be intercepted while on your network.

We can also offer a hosted SIP trunk powered by the very same platform to integrate seamlessly into your SIP compatible onsite-PBX if required.

Client Platform Features

Call Groups
Choose which phones will ring when specific numbers are dialed, also set the duration and failover location (voicemail etc).

Call Monitoring
Allow a member of your team to listen in on calls to and from other phones, useful in a training environment or for compliance purposes.

Call Queues
Useful in busy call centre environments, specify a welcome prompt, hold music, queue time, size and failover destination if required.

Call Recording
Record incoming and outgoing calls and store these for a later date for compliance and security purposes.

Conferencing
Off-net call conferencing capable of hosting upto 100 participants at any 1 time.

Custom Prompts and Hold Music
Upload your own personal greetings, prompts, hold music and more.

Custom Interactive Voice Response Menus
Specify option prompts and destinations to route incoming calls effectively and efficiently as per your requirements.

Call forwarding and Redirecting
Forward calls to any seat to an on or off-net number or redirect telephone numbers to off-net numbers at will.

Central Directory
1 single directory accessible from every phone, capable of containing client and staff numbers for efficient communication among staff and with regular clients

Time Profiles
Activate or deactivate numbers and routing depending on the time and date.

Prices

£13.00+vat per seat

£2.00+vat per number

Includes UK Landline & UK Mobile calls

We can provide handsets from the following list of compatible devices or an adapter to allow you to use any analogue phone on our platform: http://millennium.ltd.uk/pbx-handsets.html

24 month contract required for handset to be inclusive, upgrades are available.