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Our Pay As You Go Support

Ideal for - 

• Those requiring additional support within existing IT departments.
• For those who do not wish to commit to a support contract.
• For those with one-off support requirements.

We understand that some of our clients only need support now and again so there are three options for non-contract support.

Workshop

• If your PC, laptop or printer breaks down or gets damaged don’t worry.  Millennium's workshop service includes a full diagnosis to find out what the problem is.  We’ll make recommendations about any parts that will be required and advise you on the price.
• All of our workshop technician staff are trained to the highest level by the industry's leading providers, including Microsoft, HP, Cisco, Sony, Toshiba.
• Our computer repair centre is located at the following address:

Millennium Ltd 
17 Midland Court
Oakham
Rutland
LE15 6RA

You can download a map here.

Price - £72 + vat for the first hour and rounded to the nearest half hour thereafter.

On Demand Site Support

• Ideal for emergency IT support, this service is available to everyone. You will be allocated an engineer that is qualified to deal with your issue.

Price - £92 + vat per hour (non-contract) plus mileage.

Pre-paid Support Hours

• This service allows non-contract clients to purchase a block of 8 or more support hours at a reduced rate.
• Clients are allocated the number of hours they have purchased against their record in our systems. As time is used up this is deducted from your allocation.
• A monthly statement will be issued to you showing time remaining versus time used.

Price - £80 + vat per hour (booked in blocks of 8 hours) – office hours only plus mileage.